She brings over 25 years of experience working with individuals and organizations to improve effectiveness, enhance fulfillment, and create sustainable change and results. In 2000, Kathleen completed a professional coaching certification program with the Hudson Institute of Santa Barbara and subsequently earned her Master Certified Coach (MCC) credentials through the International Coach Federation. For 17 years, Kathleen served on the faculty of the Hudson Institute, as well as serving as a master coach assessor. In 2010, Kathleen and Jack Zenger co-authored the book The Extraordinary Coach: How the Best Leaders Help Others Grow (McGraw-Hill) and developed the award-winning Extraordinary Coach program, targeted at managers who want to improve their coaching effectiveness. A popular speaker, author, and facilitator, Kathleen coaches leaders at all levels to understand and improve their personal leadership effectiveness. She has also consulted with organizations and senior leader teams to create shifts in corporate culture and works to implement change with clients to improve employee engagement. Her current corporate clients include: Anthem, Fidelity, Heartland Dental Corporation, Integrative Enneagram, NASA-JPL, Phillips 66, Promega, Rocky Mountain Institute, Ross Dress for Less, Star One Credit Union and Valero. In 2014, Kathleen became a certified coaching supervisor before obtaining her Certificate in Applied Positive Psychology in 2015. She has gone on to create a three-day program for certified coaches to utilize positive psychology tools and skills.